Privacy Policy

LNC Merchant Services is committed to safeguarding your privacy, both online and elsewhere. Any personal information or e-mail addresses collected on our online application form are secure and confidential. We will initiate contact only to provide you with requested information or to follow up on a application that was submitted by you or your company.

Payments made to us by credit cards are always secure. LNC Merchant Services uses a highly secure encryption protocol assuring that your card information is safely and accurately processed.

LNC Merchant Services is committed to providing you with excellent service. Because we respect your right to privacy, we want you to know that we have developed this Privacy Statement to inform you of our privacy practices, which includes our website.

Privacy is an issue of great concern to today's users of the Internet, and is a critical part of any website user experience. We at LNC are acutely aware of and sensitive to the privacy concerns of our merchant subscribers and other visitors to our website. Whether you are one of our customers or a visitor to our site, we assure you that we do not collect personal information unless you have expressly provided it to us.

Personal Information

We do not collect any personal information from a visitor to our site unless that visitor explicitly and intentionally provides it to us. Under no circumstances do we collect any personal data identifying racial or ethnic origin, political affiliation, religious or philosophical beliefs, health, specific age, or sexual orientation. Our website may not be used to gather, store or process any of the above disclaimed information by our employees or visitors to the site. If you are simply browsing our site, we do not gather any personal information about you, period.

There are two ways in which you may explicitly and intentionally provide us with and consent to our collection of certain personal information:

E-mail Request for Information: We use links throughout our site to provide you with the opportunity to contact us via e-mail to ask questions, request information and materials, register or sign up for mailings or sales listings, purchase supplies online, or provide comments and suggestions. You may also be offered the opportunity to have one of our representatives contact you personally to provide additional information about our products or services. To do so, we may request additional personal information from you, such as your name, company name, and telephone number, to help us satisfy your request.

Enrollment: If you choose to enroll for one of our products or services, we will request certain information from you. Depending on the type of product or service that requested, you may be asked to provide various personal data. For certain products and services, we may require your name, address, telephone number, e-mail address, credit card number, bank account information, IP address, and/or social security number. Other products and services may require different or supplemental information from you in order to complete the application. For a detailed listing of the type of personal information requested for our various products, please refer to the enrollment page and view each particular product or service.

Statistical Information on the Web

When you visit our site, our computers may automatically collect statistics about your visit. This information does not identify you personally, but rather marks a visit to our site. We may monitor statistics such as how many people visit our site, users' IP addresses, which pages are most visited, which domains point visitors to us, and which browsers people use. We use these statistics for aggregation purposes, and to help us improve the performance of our website.

E-Mails and other forms of Contact

We always respond to any e-mailed questions, requests for product or service information, and other inquiries that we receive. We may also retain this correspondence to improve our products, services, website, communication, or other fully-disclosed purposes. We maintain your contact information so that we can send you updates, sale notices, and other important information about our services and products. Occasionally these sorts of updates or information may be sent out by third parties on our behalf. Please be assured that any third party who contacts you in this capacity has executed a confidentiality agreement with us that contains a provision ensuring the privacy and security of any transferred information and limits the third party's use of the shared information to sending updates or providing services for you on our behalf. In situations where you have supplied your information in connection with a question or request for information about a product or service offered by an LNC Merchanat Services employee, affiliate or business partner, we may also send the information you have supplied to the party or parties that offer such products or services. Please be assured that these parties have agreed to ensure the privacy and security of any transferred information and may only use the shared information to send you information regarding products or services about which you inquired.

Processing Payments

If you use LNC Merchant Services's payment gateway for online transactions, we may provide your personal information to appropriate financial institutions, processors, and third parties under contract with LNC Merchants or our Affiliates for providing a subset of the payment services (for example, credit authorization and fraud screening). For financial institutions and processors, the use of personally identifiable consumer information is governed by federal and state privacy laws. For other third parties under contract with LNC Merchant Services, the use and distribution of your personal information will be used by such entity for its internal use related to fulfilling the transaction services for LNC Merchant Services, will be treated as confidential by this entity, and will be transferred between LNC Merchant Services and this entity only via encrypted means. We may also permit the merchant through which you placed your order to review the personal information you provide. The merchant's use of your personal information should be governed by your agreement with the merchant.

In the event that we are required to disclose by law...

If we are required by law to disclose certain information to local, state, federal, national or international government or law enforcement authorities, we will do so at the government or authority's request (for example, we may be required to disclose the identity of purchasers of certain software products to the U.S. Department of Commerce, Bureau of Export Administration, as required under the terms of our export licenses).