If you are not 100% satisfied with your purchase, we will gladly refund your money or exchange any terminal (software is non-returnable) within the conditions outlined below:

We will accept unconditional returns within 30 days of the shipping date.
Terminal must be returned in original package. All parts, manuals, and cords must be included.
Terminal must not be damaged, although defective equipment is returnable.
Return package with valid tracking method to:

LNC Merchant Services
2445 E. Cheryl Drive
Phoenix, AZ 85028

Customers maintaining a valid merchant account with LNC Merchant Services have the following warranty:

LNC Merchant Services will replace any faulty equipment free of charge for one year from the date it is shipped. After one year has elapsed, customers can order equipment from our replacement program. If a terminal or other piece of equipment needs repair, a replacement of the same model and manufacturer will be sent to you within 24 hours. The replacement terminal or equipment will be shipped to you pre-programmed with your merchant account and will be ready to use. It will come with a 6-month warranty, and you pay only the shipping and handling charges, which will be billed directly to your account. A call tag will be issued for the terminal or equipment needing repair, and once shipped the malfunctioning terminal or equipment will not be returned.

Customers NOT maintaining a merchant account with LNC Merchant Services have the following warranty:

Any claim after 30 days is the responsibility of the terminal manufacturer. The manufacturer's specific warranty guidelines will be included with the terminal purchased. Terminal warranties are provided by the manufacturers and may vary (see below). Some manufacturers will warranty the terminal up to 5 years. Keep in mind only the terminal portion of the unit carries a 5-year warranty. The printer is not always covered for the same duration.

1-year terminal and printer. Call 1-800-4-LIPMAN for warranty service.

5-years terminal. 13 months for printer. Call 1-800-233-0522 for warranty service.

5-year terminal. 12 months for printer. Call 1-888-265-2220 for warranty service.